e1 | pain-price, gap | “My original price was $.50 per pool, then it went to $1 a pool, now $2 a pool.” | appstore | captured at fetch |
e2 | pain-price, gap | “Small businesses need not apply I’m very disappointed with skimmers latest price increase.” | appstore | captured at fetch |
e3 | pain-price | “Now the functionality I use is considered a “legacy integration” so my fee increased from $50/month to $147/month.” | appstore | captured at fetch |
e4 | pain-price | “Loyal customer since 2021 has seen 5x price increase” | appstore | captured at fetch |
e5 | pain-price, trigger-1 | “They’ve double the price twice in the last few years.” | appstore | captured at fetch |
e6 | pain-price, trigger-1 | “I just received a notice several days ago that prices are going up again.” | appstore | captured at fetch |
e7 | pain-price, gap | “the price increased ridiculously and the basic stuff that you actually need doesn’t work.” | appstore | captured at fetch |
e8 | pain-price | “They raised the price on monthly subscription by 77% last month.” | appstore | verified |
e9 | pain-price, gap | “I am an owner operator with 20 stops.” | appstore | verified |
e10 | pain-reliability | “Very buggy, slow, and frustrating...” | appstore | captured at fetch |
e11 | pain-reliability | “It crashes all the time mixes up the routes left and right half the time the technician’s names aren’t even in the system.” | appstore | captured at fetch |
e12 | pain-reliability, pain-support | “Constantly freezing, have consistent issues with syncing, I can’t believe we pay for this app and it works like this.” | appstore | captured at fetch |
e13 | pain-reliability | “Routes are scrambled every week even if you lock them.” | appstore | verified |
e14 | pain-reliability | “add an “Offline” capability that can be synced later without locking the app frozen with popups to inform me I have bad signal” | appstore | verified |
e15 | pain-bloat, gap | “Honestly the issues stem from to many added features that aren’t needed and causing the app to be very slow, crash easily or erase information and photos.” | appstore | captured at fetch |
e16 | pain-bloat, gap | “They will make improvements that you don’t care about and then double your price.” | appstore | captured at fetch |
e17 | pain-bloat | “they didn’t mention that you lose all the features that previously cost $.50” | appstore | captured at fetch |
e18 | pain-bloat | “New owners took over and raise the prices as well as adding features and additional services.” | appstore | captured at fetch |
e19 | pain-support | “I email support, takes weeks to hear back.” | appstore | captured at fetch |
e20 | pain-support | “for over 2 months I have been calling them almost weekly for this issues to be fixed” | appstore | captured at fetch |
e21 | pain-billing | “The transaction fees are more than QuickBooks charges, so I would pay more to use Skimmers billing system.” | appstore | captured at fetch |
e22 | comp-skimmer-lockin | “would be hard pressed to make the switch to a new platform as so much data is already stored and organized.” | appstore | captured at fetch |
e23 | comp-skimmer-strength | “By far the best app we’ve used to track and maintain our pool routes.” | appstore | captured at fetch |
e24 | comp-skimmer-strength | “Customers love the service reports!” | appstore | captured at fetch |
e25 | pain-reliability | “Pool Brain is not user-friendly, extremely inefficient, messes up logistics, causes work to be slower, and drains significant battery life.” | appstore | verified |
e26 | pain-reliability | “There isn’t a day that goes by that I don’t want to smash my iPhone into pieces because of how slow this app is to do anything.” | appstore | verified |
o1 | comp-skimmer | “you will be billed $1 or $2 per month for each serviced location” | vendor | verified |
o2 | comp-skimmer | “$98/month base + $2/month per additional location.” | vendor | verified |
o3 | comp-paythepoolman | “$50 base + $15 × techs.” | vendor | verified |
o4 | comp-poolbrain | “($65 per tech)” | vendor | verified |
o5 | comp-pom | “$125/month for your first user, plus $25/month for each additional user.” | vendor | verified |
o6 | comp-quoteiq | “QuoteIQ bills per user at $29.99 / $74.99 / $149.99 / $299 / $699” | vendor | verified |
o7 | comp-pooldial | “You're charged $2 for each unique pool with a completed or partially completed service visit during the billing period.” | vendor | verified |
o8 | comp-crowding | “PoolDocket helps independent pool service pros run today's route, record every stop, and send customer-ready proof of service on iPhone and iPad.” | vendor | captured at fetch |
o9 | comp-crowding | “Pool Route Ops is the operations app for pool service companies.” | vendor | captured at fetch |
o10 | comp-crowding | “PureSynq is the all-in-one app for pool service companies — built in the field by a pool company owner with 10 years on the route.” | vendor | captured at fetch |
o11 | comp-crowding | “PoolStack is the field companion for pool service companies.” | vendor | captured at fetch |
o12 | comp-pooldial | “PoolDial is $2/pool/month — the same as Skimmer's current pricing.” | vendor | verified |
o13 | comp-poolbrain | “Pool Brain $65 per tech / mo” | vendor | verified |
e27 | pain-billing | “Only knock is it needs to be able to send invoice from the app.” | appstore | captured at fetch |