e1 | pain-price, gap | “Why am I paying for text messsges anyway when this app is heavily OVERPRICED for what it does.” | appstore | captured at fetch |
e2 | pain-price | “They charge way too much for what they offer and when you pause your service, even when they confirm said pause, they will still charge your account.” | appstore | captured at fetch |
e3 | pain-price, gap | “Screw using MoeGo pay, I will not be using them to take 3-5% of my hard earned money as a “service fee”… absolutely not.” | appstore | captured at fetch |
e4 | pain-price, comp-gingr | “I tried Gingr and that is also a nightmare and even more expensive so later this year I went back to Moego.” | appstore | captured at fetch |
e5 | pain-billing | “THEY WILL CONTINUE TO CHARGE YOU AFTER CANCELLATION I have emailed, called and texted about canceling my account.” | appstore | captured at fetch |
e6 | pain-billing | “The company has no problem still processing the monthly subscription so they get paid of course (which is an outrageous amount of money monthly for something that never works).” | appstore | captured at fetch |
e7 | pain-billing | “Oh don’t worry, they still made “mistakes” and charged me afterwards.” | appstore | captured at fetch |
e8 | pain-billing | “I used them for 4 years and finally had time to review things and found they didn’t deposit sometimes and withdrew other times and when I talked to them about it I got one refund nothing else not even a sorry.” | appstore | captured at fetch |
e9 | pain-slow-on-the-road, gap | “It is not fun when you are mobile and would need the next client’s address, or you would want to send grooming reports and would need to do it quick- but you have to pull over for an HOUR until the app catches up!!!” | appstore | captured at fetch |
e10 | pain-slow-on-the-road | “The system is SO slow, the petty BS with the messages not renewing on time every time is a HUGE issue.” | appstore | captured at fetch |
e11 | pain-slow-on-the-road, gap | “You cannot input addresses other than what they think the address is (and a lot of the times it’s WRONG).” | appstore | captured at fetch |
e12 | pain-slow-on-the-road, gap | “For some reason a glitch specific to google maps will send me to a completely different address than the one listed which is extremely annoying as I’m mobile.” | appstore | captured at fetch |
e13 | pain-slow-on-the-road | “Glitch Kicks me in and out of the Appointment app and erases my appointment and I’m double booked.” | appstore | captured at fetch |
e14 | pain-slow-on-the-road | “Their software is not only buggy because they add updates almost everyday, but their customer services lacks any kind of sentiment or care on how the consumer relies on their software to run their day to day operations.” | appstore | captured at fetch |
e15 | pain-slow-on-the-road | “Won’t stop crashing Opens to days appointment.” | appstore | captured at fetch |
e16 | pain-slow-on-the-road, gap | “Needs to be more convenient for mobile groomers Irritated at how inconvenient this is for mobile pet groomers.” | appstore | verified |
e17 | pain-setup-support | “It’s been about 2 months and I’m with support almost daily bc there’s so many specifics for things that have no reason to be so difficult to set up.” | appstore | captured at fetch |
e18 | pain-setup-support | “Not worth it I signed up, they weren’t capable to import all my appointments from my current system for the next two months, so I cancel.” | appstore | captured at fetch |
e19 | pain-setup-support | “As a new client I got all the support I needed so they vould lure me into this…Now, support is unavailable for long time users!” | appstore | captured at fetch |
e20 | pain-setup-support | “Silence is NOT the way you treat paying customers!!!” | appstore | captured at fetch |
e21 | comp-moego | “The Best Software For My Mobile Business I have been using Moego now for going on 4 years and it keeps getting better.” | appstore | captured at fetch |
e22 | comp-moego | “It’s very easy to use and the fact that they have 24/7 support is AWESOME!” | appstore | captured at fetch |
e23 | comp-moego | “Best app for dog grooming!” | appstore | captured at fetch |
e34 | reach-facebook | “And when you get confused and need a question ask it’s so cool that there is a Facebook group and the customer service is awesome.” | appstore | captured at fetch |
e24 | comp-moego | “$ 49 Start now Basic including MoeGo Smart Schedule™” | vendor | verified |
e25 | comp-moego | “$ 99 Learn more Everything in Basic, plus Multi-van scheduling Route optimization” | vendor | verified |
e26 | comp-zendpaw | “Solo For solo groomers & mobile operators $39 /mo Less than the cost of one no-show.” | vendor | verified |
e27 | comp-zendpaw | “Switching from MoeGo?” | vendor | verified |
e28 | comp-daysmart | “DaySmart Pet offers a 14-day free trial.” | vendor | verified |
e29 | comp-pawfinity | “Best Value Royal Package $100 /month billed annually $110 /month billed monthly” | vendor | verified |
e30 | comp-square | “With Square Free and Square Plus, you pay a 2.5% load fee.” | vendor | verified |
e31 | comp-booknbuddy | “Otherwise the month is priced by revenue: up to $3,000 is $29.99, then $59.99, $89.99, $124.99 and $149.99 above $30,000.” | vendor | verified |
e32 | comp-groomerio | “Software and websites purpose-built for grooming salons and mobile groomers.” | vendor | captured at fetch |
e33 | comp-pawfinity | “SMS (text) is the only add-on service available, in which you pay only for what you use.” | vendor | verified |